Shipping policy

Last updated: January 1, 2024

Welcome to Flow Greenly! Here, we aim to provide you with the best eco-friendly products while ensuring a smooth and efficient shipping experience.

Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may vary during holidays or special promotions.

  • We offer Free Shipping for over $50 orders throughout the USA.

 

Carirer Shipping Rates and Delivery Estimates

  • USPS Priority Mail
  • USPS Priority Mail Express
  • UPS Ground
  • Fedex Ground
  • The Carrier Shipping rate calculates in checkout

Shipping Methods

We offer various shipping methods to suit your needs, including standard, expedited, and express shipping options. Choose the method that best fits your preferences and urgency.

Shipping Destinations

We currently ship to addresses within the United States. For international orders, please contact our customer support to discuss shipping options.

Shipping Confirmation and Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing your tracking number(s). You can track your package's journey using the provided tracking information.

Shipping Issues

In the event of any shipping-related issues, such as delays, damages, or missing items, please contact our customer service team immediately. We'll work swiftly to resolve any concerns and ensure your satisfaction.

Shipping Disclaimer

While we strive to meet estimated delivery times, unforeseen circumstances like weather conditions or carrier delays may affect actual delivery dates. We appreciate your understanding in such situations.

Refund Process

  • Refunds will be issued to the original payment method within 5 business days of receiving and inspecting the returned product.
  • Please allow an additional 2-3 business days for the refund to reflect in your account.
  • To know more please visit our Return & refund policy.

Contact Us

If you have any questions or need further assistance regarding shipping, please feel free to contact us at:

Email: sales@flowgreenly.com